FAQ


Elliottsweb, a Chicago website design firm, understands the importance of your questions. Below areĀ 
Common questions regarding the development of your online presence provided by our web firm…

Things you should know about our website firm and the website development process:
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  • We believe a website that delivers results and communicates with your audience requires a proper development strategy. Our service strategy begins with a Website Marketing developer who is truly interested in increasing your business through a professional website development process showcasing your services. Request a Quote online today.

    Elliottsweb believes that service is the key to success when developing your website with the best web developers in Chicago.

    Our team of top notch designers and web developers will custom tailor your web site around your company’s services, objectives and budget. A web site that is aesthetically attractive, easy to navigate, and causes customer response is one that achieves results. Top notch website development tools are utilized to build your website using first class website developers.

    HTML editors, Flash, audio tools, character animation programs, text effect software, and more, are all put to the test when developing your website.

    Elliottsweb Website Development Service will develop your online website presence.

    Click through the links at the left to view all of the possibilities for your website, then call us at 312.274.0700 and speak with our web development specialists regarding your Online presence possibilities and the website services we offer. You may also Request a Quote online today.


  • Welcome to Elliottsweb Web Design, located in Chicago . Now that you have decided that you want CherryOne to be responsible for your website design or website hosting, the next step is to meet with one of our representatives.

    Your representative will inform you of all the services that Elliottsweb has to offer and how they can be properly implemented into your site. Whether your project is large or small, CherryOne offers services tailored to your web site’s needs. In addition to website design and website hosting, we also offer search engine optimization, website marketing, database design, e-commerce options and many other services.

    Your Elliottsweb representative will assist in gathering all of the necessary content for your website design or website hosting in order to start development. You will be told what the website design or website hosting process involves: for example, which Elliottsweb team member will be contacting you during the various stages of development and who will be directly responsible for your website design or website hosting. Request a Quote for more information today.


  • Multiple factors may affect the time needed for CherryOne to fully complete your website design. These factors include the size of your website design, whether or not you require a database, whether or not you require an e-commerce solution and whether or not CherryOne has received all the required materials to provide content for the pages within your website. A normal sized website with all the information adequately provided should be completed within one month from the start date.

    The website design process may take longer if large databases or e-commerce solutions are required by your company. The general overall size of the website can understandably affect the time required to develop your site as well. In addition, if we have not received all of the proper content required for your website design, the time required to complete it will be extended. It is important that the required information and material are provided early on in this process. CherryOne will work in the most timely manner possible assuming all of these criteria are met for your website design. Request a Quote a quote online today.


  • Depending on how many pages your website design will require, our development team will need information from you about your role, your company and its services. These required items may include: brochures and other marketing materials, any current company and product line logos, colors associated with your company and products, text that you would like on an “about us” page or other such pages on your site, your company “mission statement”, images of your business, images concerning your staff, products and/or services, a list and description of all products and services provided by your company and important contact information.

    These are the basic things that CherryOne will absolutely need to get started on your website design. Without them, the development process will take much longer. They materials are of the utmost importance in getting a website design put together that is the most beneficial to you and your customers. Once this content is provided to CherryOne, any related segments of the website (e-commerce, database design, contact forms, etc.) can be properly implemented for the best effect. Request a Quote today for more information.


  • Providing proper content to CherryOne is very important for the development of your website design or project. It is critical that we have all of the content we need in order to start development and complete your website design or project within a month. Without this information, the development time required by CherryOne for your website design or project may be extended.

    The ideal proper content for your website design would consist of digital images on disk, (in jpeg, psd, tiff, eps, or ai format), text copy (your “about us”, “company mission statement”, or any other text information) on disk or CD, (preferably in Word format). This content will be worked into your website design or project in the most beneficial way possible, according to your requirements.

    If this is not possible, then clear photos or brochures may be used for our development team to scan and optimize for use on your website. If this digital content is not provided to CherryOne, additional fees may be included to cover the expense of content preparation. Request a Quote today for more information.


  • The amount of material required for your website design and hosting all depends on the size of your website or project. In general, common sense would dictate that if you have a 3 to 7 page website, you will not need to send your representative a 200 page catalog, 2,000 pictures, and 100 pages worth of text copy. Likewise, if you have a 10 through 100 page website, please do not just send an advertisement from the Yellow Pages. It is important to balance these aspects of the website design.

    When you meet with a CherryOne representative to discuss your online presence and website design development, they will advise and assist in coming up with all of the content necessariy to fill all of the pages.

    A standard rule of thumb would be that forty lines of text and three to four pictures would constitute “one page” – (give or take). With your provided content your CherryOne representative will help you determine the best way to display this information on each page of your website design to give the best effect for you and your consumers. Request a Quote for more information.


  • When you sign on with CherryOne there will be three teams of professionals that will work on your project. These three teams will work together to complete and launch your online presence and website design. These teams are:

    • One – Our CherryOne Representatives
    • Two – Our Coordination Team
    • Three – Our Development Team

    At CherryOne, these three teams will work together and with you on various levels of your website conception and website design to ensure that you will have a strong online presence. This team system allows CherryOne to be on top of any changes and matters of importance for your website design throughout many levels of the company. The efficiency of this system allows CherryOne to create a website design (or develop any other web related project that is required by your company) that fits your needs, works in a logical and beneficial way for your customers, and can be launched in a timely manner. Request a Quote today for more website design information.

    Together we will complete and launch your online presence and website design to the world!


  • After your first initial meeting, our representative will return with all the content gathered from you at your business for the web development. All of this content is then passed along to our web development coordinators. They then take all of the website design content and meet with our web development team.

    Together, with all of the information and content that you have provided to our representative, they formulate the best development strategy for the development of your website. Within one week you should expect a call from our web development design coordinators to overview the development of your web design project.

    Assuming that the web development coordinators have all the required content for your website design, your home page will be developed and launched to our preview page for you to view and approve (or disapprove). This “preview” process will happen 3 times. Request a Quote today for more information.

    The Web development Design Preview Process
    Web Development begins after all web content is received by our web development firm. A home page is developed and launched to our preview website for your preview. You will receive a “preview address” to view your web project in progress. This first preview is just for you to approve your website’s home page look and feel.

    Upon approval of your website’s home page, the rest of the website goes into development. Expect another call from our coordination team within another week to view the progress on the rest of your website. During this second preview you will be able to discuss the changes you want with our web development coordinators. An example would be that you want this picture moved here or there, or you want this text above that picture, change this color, and so on.

    The web development coordinators then pass on your change requests to our developers who will then make the appropriate changes to your website design specifications. Again, after these changes have been made, a web development coordinator will contact you within a week to let you know that they have been made and receive your feedback on the progress. During this third preview the web design should be mostly complete. Any other small changes that need to be made will be done here.

    After these last changes have been made, our website design development coordinators will contact you again for a final preview. Your contact information and email will then be set up and upon your approval, your website will be launched to the Internet under your own domain name.

    Go to our Request a Quote page for a free quote.


  • Yes. Your website design will be available for you to view throughout the developmental stages.

    You will receive a “preview address” from our coordinators to view your website design as it is being developed. This address will be accessible from your web browser and show you exactly how the site will be displayed to your customers and users on the internet. As development is under way, you will periodically be contacted by your designer to go over the status of your website development. With this preview address for your website design, you will be able to view new changes as they are designed and uploaded. This way you will be able to make change requests during the developmental process, while simultaneously avoiding showing your on-going website design to the general public.

    Changes you may require could include movement or changes in size of images, alterations of text groupings and their typefaces, color alterations and navigation changes. Thanks to this preview system, these changes can be made while the development process is still on-going, saving you time without the problem of having to re-edit a finished design. Request a Quote for more information on website design.


  • When CherryOne submits your website to the various search engines, please make sure that you keep in mind that there are hundreds of thousands of submissions being sent every day from around the world.

    Due to competition amongst companies and within these engines, it could take any where from two weeks to six months for your site to be well “indexed” by the search engines. A general website submission does not necessarily guarantee that you will be at the top or even on the first several pages.

    Search Engine Optimization (SEO) can help aide this process and help your get company higher in the engines. Our Search Engine Optimization (SEO) team will work on your site, optimizing your code and properly submitting your website. Search Engine Optimization is a consistent process for your site by our SEO team. However, please keep in mind that ranking well can still take a good deal of time even after Search Engine Optimization. Depending on your terms and website, the process can still take between two weeks and six months. Request a Quote for more information on Search Engine Optimization.


  • The following are among the several things that Elliottsweb, a Chicago search engine optimization company, can do to optimize and increase your chances of higher search engine rankings. We offer a search engine optimization (SEO) services to help your website make it onto the first pages of major engines such as Yahoo, Google and MSN.

    Search Engine Optimization (SEO) is made up of many parts. To start off, however, you should make sure the metatags and keywords that are in your website are highly applicable to the content throughout the site. An important thing to remember is that you should include you company name and “keyword phrase” in the title tag of your website and to use it in proper ways throughout the text of your website. Your “keyword phase” is a grouping of text that you feel vistors of your website would have used to reach your site through a search engine. Search Engine Optimization takes care of these issues and many more.

    Elliottsweb also offers a Pay For Performance program that will increase your search engine rankings above and beyond what might otherwise be possible in a far more timely manner. Request a Quote for more information on our services.


  • Clients who make use of CherryOne’s website hosting options have the ability to check their e-mails through either webmail or a mail client. A popular client is Microsoft Outlook. This will help you configure Microsoft Outlook 98 and 2000.

    Step 1

    Open Microsoft Outlook

    Step 2

    On the Tools menu, select Accounts. The Internet Accounts dialog will appear. Go over to the Mail tab to see if any accounts are already set up. If you aren’t going to be using this software for any other e-mail services aside from your CherryOne email hosting, remove any accounts that are there so the window is blank.

    Step 3

    Click the Add button and select Mail . You will be prompted to enter your name. Enter your name as you would like it to appear on messages you send. When someone reiceves your mail, it will show that it came from whatever is entered here. When you’re done, click Next.

    Step 4

    Enter your e-mail address. Do this in the format username@domainname and click next when finished.

    Step 5

    Now, you will be asked to provide the names of the mail servers you use. Here is the information you need to know: Your incoming mail server for your email hosting is a POP3 server.
    Both incoming and outgoing mail server names are mail.domainname.

    Step 6

    Now you’ll need to enter the following Your Account name (username) and password . These are the same ones you use to sign on to your email hosting.

    Step 7

    Now, click Finish to save all of your information.

    Step 8

    Finish setup by double-clicking on the account you just created, clicking on the Servers tab, and checking the My server requires authentication checkbox. Failure to perform this step may result in some emails sent being rejected and returned.

    Step 9

    You’ll notice that the Internet Accounts dialog box now shows our mail server as being installed. You can click Close to get back into Outlook and your done.

    Tips for Microsoft Outlook

    Outlook Express automatically checks for new messages periodically while the program is open and you are connected. If at any given time you want to force the software to check for messages immediately, click the Send and Receive button in Internet Mail.

    If Outlook Express seems to hang while sending and receiving messages, you can restart that process by telling it to Stop and then click Send and Receive again.

    To write a new message, simply click on the New Mail button. Make sure you enter in the full Internet e-mail address correctly to ensure the message gets where it’s supposed to go.

    When replying to a message, just click the normal Reply button. This will send your reply to the author of the message that you’re replying to.

    If a message you’re replying to was sent to a group of people, you can click the Reply to All button to send your reply to everyone on the list, but it is advised that you do this only when necessary. Request a Quote if you require this service.


    • Step 1
      Open Microsoft Outlook Express.
    • Step 2
      On the tools menu, select Account. The Internet Accounts dialog box will appear.Go over to the Mail tab to see if any accounts are already set up. If you aren’t going to be using this software for any other email hosting services, remove any accounts that are there so the window is blank.
    • Step 3
      Click the Add button and select Mail . You will be prompted to enter your name. Enter your name as you would like it to appear on the messages you send out. When someone receives your mail, it will show that it came from whatever is entered here. When you’re done, click Next.
    • Step 4
      Enter your e-mail address. Do this in the format username@domainname and click next when finished.
    • Step 5
      Now, you’ll be asked to provide the names of the mail servers you use. Here is the information you need to know:Your incoming email hosting server is a POP3 server.
      Both incoming and outgoing mail server names are mail.domainname as shown below.

      Enter the information as shown here and click Next when you’ve done this.

    • Step 6
      Now you’ll need to enter the followingYour Account name (username) and password . These are the same ones you use to sign on.
      Leave the Secure Password Authentication box unchecked.
    • Step 7
      Now, click Finish to save all of your information and your all done.
    • Step 8
      You’ll notice that the Internet Accounts dialog box now shows our mail server as being installed. You can click Close to get back into Outlook Express.

    Outlook Express Tips:

    Outlook Express automatically checks your email hosting for new messages periodically while the program is open and you are connected. If at any given time you want to force the software to check for messages immediately, click the Send and Receive button in Internet Mail.

    If Outlook Express seems to hang while sending and receiving messages, you can restart that process by telling it to Stop and then click Send and Receive again.

    To write a new message, simply click on the New Mail button. Make sure you enter in the full Internet e-mail address correctly to ensure the message gets where it’s supposed to go.

    When replying to a message, just click the normal Reply button. This will send your reply to the author of the message that you’re replying to.

    If a message you’re replying to was sent to a group of people, you can click the Reply to All button to send your reply to everyone on the list, but it is advised that you do this only when necessary. Request a Quote today for more information if required.


    • Step 1
      Open Microsoft Outlook 2003
    • Step 2
      On the Tools menu, select E-Mail Accounts.
    • Step 3 The E-mail Accounts dialog will appear. Click on Add a new E-mail account to select it and then click Next.
    • Step 4
      Choose ‘POP3’ as your server type by clicking the radio button, and click ‘Next.’
    • Step 5
      Fill in all necessary fields to include the following information:
      User Information
      Your Name: Enter your name as you would like it to appear in the ‘From:’ field of outgoing messages.
      Email Address: Enter your full email address (youremailaddress@yourdomain.com) for your email hosting
      Server Information
      Incoming mail server (POP3): mail.yourdomain.com
      Outgoing mail server (SMTP): mail.yourdomain.com
      Login Information
      User Name: Enter your account username (Ex. john1976)
      Password: Enter your account password
      After you’re done entering the information, click on More Settings button in the lower right corner.
    • Step 6
      Click the Outgoing Server tab and check the box next to My outgoing server (SMTP) requires authentication, and select Use same settings as my incoming mail server, and then click OK button.
    • Step 7
      Click Test Account Settings. after receiving Congratulations! All tests completed successfully, click Close.
    • Step 8
      Click Next, and then click Finish.

    Tips for Microsoft Outlook

    Outlook Express automatically checks your email hosting for new messages periodically while the program is open and you are connected. If at any given time you want to force the software to check for messages immediately, click the Send and Receive button in Internet Mail.

    If Outlook Express seems to hang while sending and receiving messages while it is checking your email hosting, you can restart that process by telling it to Stop and then click Send and Receive again.

    To write a new message, simply click on the New Mail button. Make sure you enter in the full Internet e-mail address correctly to ensure the message gets where it’s supposed to go.

    When replying to a message, just click the normal Reply button. This will send your reply to the author of the message that you’re replying to.

    If a message you’re replying to was sent to a group of people, you can click the Reply to All button to send your reply to everyone on the list, but it is advised that you do this only when necessary.

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